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FAQ

GENERAL INQUIRIES

At wildlab, we focus on providing science-backed supplements with high absorption and bioavailability to enhance inner health and restore internal balance. We ensure our products contain clean, screened, and clinically proven nutrients. We create our formulas with our own family members in mind, prioritizing maximum absorption and bioavailability to achieve optimal results.

Our products cater to all ages and genders, with recommended doses specified on the packaging for each age group based on nutritional values.

We formulate our supplements to normalize core and immune balance, targeting areas such as the gut, heart, and arteries. Potential benefits include clearer skin, improved mood, better digestion, reduced fatigue, enhanced blood flow, stronger hair and nails, and efficient recovery from chemotherapy and cataract surgery. These effects result from ingredients like lactoferrin, magnesium, vitamins D and K, and glutathione. Additional benefits include:
  • pH regulation
  • Weight loss
  • Improved sleep
  • Increased energy

Most people notice a difference within 1 to 2 weeks. However, it may take several months for your body to achieve internal balance. The vitamins, minerals, pre and probiotics, amino acids, and proteins in our supplements are selected for high absorption and bioavailability, working effectively within your body.

Our products are made in France, the Netherlands, and Germany, with ingredients sourced from Europe. More information about our main ingredients can be found here.

Most of our products are vegan and cruelty-free, but please note that some clinical tests with humans may involve a degree of animal testing.

Please consult your physician or healthcare provider before using vitamin K supplements if you are taking any anticoagulant medication.

Yes! We have conducted clinical trials with Dermatest® and Complife on our Active Care Cream, Premium Multivitamin Supplement, and Ferrina Zinc (formerly Skin'Pure) for safety and efficacy, particularly for sensitive skin types prone to inflammation and atopic dermatitis. See results here.

Our products are stable at room temperature, but we recommend storing them in a cool, dry place to maintain quality and potency.

To maximize shelf life, we recommend storing our products in a cool and dry place. For probiotics, refrigeration after opening is recommended.

Expiration dates can be found on the packaging of our products, typically on the side or bottom.

Our Vitamin K supplements require consulting for individuals that take anticoagulation medication.

Generally, the minerals and vitamins in our supplements are safe for breastfeeding mothers and do not affect breast milk levels. Some water-soluble vitamins may even help increase milk production. Vitamin D, magnesium, probiotics, DHA/EPA, and other nutrients are recommended for pregnant women. However, we advise consulting your physician if you have any concerns.

Yes, we take the security of your personal information very seriously and ensure that your data is safe when you order from our website.

ORDERS, SHIPPING, AND RETURNS

You can make payments through Credit and Debit cards.

Yes, we ship our products worldwide! Please note, prices are in AED, and we're not responsible for exchange rates, customs, or duties.

Enter any promotional discount codes at Checkout.

We process orders within 3 days of confirmation and payment. Delivery typically takes 7 to 10 days, depending on courier and country procedures.

Reach out to us at info@mywildlab.com or connect with us on our social platforms.

For unopened products, you have up to 30 days to return them for a full refund. Contact us with your order details, and we'll assist you through the return process.

After your order ships, you'll receive an email containing your tracking number. You can also find it on your account dashboard.

We ship from our logistics facility in Dubai, United Arab Emirates.

Yes, we offer a loyalty and rewards program.

Our customer support team is available during Gulf Standard Time, from 9 am to 6 pm. You can contact us via email or DM us directly via Instagram. Please note that live chat is not currently available.
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